FAQ’s

Most frequently asked questions

General

To place an order, simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the instructions to provide shipping and payment information.

Yes, it’s safe to shop with us. We use industry-standard encryption technologies to secure your personal and financial information during the checkout process.

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your package in real-time.

Yes, we do ship internationally. Shipping costs and delivery times may vary, so please check our shipping information or contact us for details.

Our product range is designed to cater to various hair types and textures. Detailed product descriptions and usage recommendations are provided to help you make informed choices.

You can reach our customer support team via email at [support@email.com] or through our [Contact Us] page on the website.

Payments

  • We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, etc.

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Shipping & Returns

We do not offer a [number of days]-day return policy. If you’re not satisfied with your purchase, please contact our customer support for return instructions.

Once an order is placed, it enters our system for processing immediately. Contact us as soon as possible, and we’ll do our best to accommodate your request.

Contact

Still have questions?